IT Operations Manager palmpay tanzania, aug 2023

Dar es-Salaam full time

Job description

As we scale to become Africa’s #1 payments brand, we’re currently seeking to hire for an IT Operations Manager who will be responsible for monitoring network infrastructure and resolving system issues. You need to have experience with IT performance management, network administration and system security. If you’re also familiar with data protection regulations and able to juggle multiple projects, we’d like to meet you.

Ultimately, you’ll ensure our IT systems are secure, consistent and reliable.



Job Responsibilities: -

  • Maintain and optimize local company networks and servers.
  • Be responsible for device and password management.
  • Oversee data backup and system security operations (e.g., user authorization, firewalls)
  • Manage installations, upgrades and configurations of hardware and software
  • Assess system performance and recommend improvements
  • Resolve issues escalated by technicians and engineers
  • Ensure data is handled, transferred or processed according to legal and company guidelines
  • Provide support and guidance to stakeholders via help desk
  • Control costs and budgets regarding IT systems
  • Manage contracts with vendors (e.g., development platforms, telecommunication companies, password managers) and software licenses.
  • Develop IT policies and best practices.


Requirements: -

  • Proven experience as IT Operations Manager
  • Experience with system installation, configuration and analysis
  • Thorough knowledge of networks and cloud computing
  • Leadership and organizational skills
  • Ability to manage multiple projects
  • Outstanding communication skills
  • Problem-solving aptitude
  • BSc/BA in Computer Science, IT or relevant field

Job Summary

Published On: Aug. 22, 2023, 7:23 p.m.

Vacancy: 1

Job Nature: full time

Location: Dar es-Salaam

Dead Line: Aug. 31, 2023

Company Detail

PALMPAY is a Pan-African fintech company currently operating in Nigeria, Ghana and Kenya and expanding to other markets such as Tanzania in 2023. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.